Sewer Emergencies
EMERGENCY LINE: (309) 370-8088
If you are experiencing a sewer system emergency including backup of wastewater into your home, overflowing manholes, broken sewer pipes, and the like, call (309) 370-8088.
The District typically responds (in person or via phone) as soon as practicable after receiving the call. Overnight calls might be returned the next morning. During wet weather events, the District must prioritize responses.
If a problem is found within the public sanitary sewer, it will be repaired as soon as practical. If a problem is found to be the private building sewer, it is the responsibility of the property owner. Please be aware that we have found that most issues relate to a problem in the private building sewer (blockage, roots, wipes, etc).
All repair work must be done by a contractor that is licensed and bonded by the District. All repair work must be inspected by the District. This inspection is at no cost. The inspection department within the District can be contacted at (309) 272-4844 during normal business hours to schedule an inspection.
CAUTION: When trying to locate a sewer problem, never open manholes or other GPSD structures. Due to potential hazards, only GPSD personnel are authorized to open and inspect these structures.
The District typically responds (in person or via phone) as soon as practicable after receiving the call. Overnight calls might be returned the next morning. During wet weather events, the District must prioritize responses.
If a problem is found within the public sanitary sewer, it will be repaired as soon as practical. If a problem is found to be the private building sewer, it is the responsibility of the property owner. Please be aware that we have found that most issues relate to a problem in the private building sewer (blockage, roots, wipes, etc).
All repair work must be done by a contractor that is licensed and bonded by the District. All repair work must be inspected by the District. This inspection is at no cost. The inspection department within the District can be contacted at (309) 272-4844 during normal business hours to schedule an inspection.
CAUTION: When trying to locate a sewer problem, never open manholes or other GPSD structures. Due to potential hazards, only GPSD personnel are authorized to open and inspect these structures.